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1. Introduction
Welcome to obanato.org.au. The Obanato team (“we”, “us”, “our”) values your privacy and is committed to protecting the personal information you provide. This Privacy Policy explains how we collect, use, disclose and store your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Who we are
Obanato Inc. trading as obanato.org.au, (ABN [insert ABN]) is located at [insert address] in [State, Australia]. If you have any questions about this policy or our handling of your personal information, you can contact us at:
Email: hello@obanato.com.au
Phone: 1300 306 309
Postal address: 196 Power St Glendenning NSW 2761

3. What personal information we collect
Depending on how you interact with us, we may collect the following kinds of personal information:

  • Your name, email address, postal address, phone number.

  • Information you supply when you use our website, sign up for newsletters, register for events, make donations or contact us.

  • Payment and donation information (if relevant) – e.g., billing address, card details (via third-party processors).

  • Technical information from your device / browser: IP address, device type, browser type, operating system, pages visited, date/time, referral sources, cookies and usage data.

  • Any other information you choose to provide to us (for example through contact forms or surveys).

4. How we collect your personal information
We collect personal information:

  • Directly from you when you provide it (e.g., signing up, making a donation, contacting us).

  • Automatically via our website (e.g., through cookies, analytics tools, server logs).

  • From third-party services if you engage via those (for example social media integrations).
    We will take reasonable steps to ensure any information we collect is by lawful and fair means and, where appropriate, directly from you.

5. Why we collect and use your personal information
We collect and use your information for purposes including:

  • Providing our services and content on our website.

  • Processing your donations, event registrations or purchases.

  • Communicating with you (for example responding to your enquiries, sending newsletters, updates).

  • Analysing and improving our website, content and services.

  • Meeting legal or regulatory requirements (for example financial auditing, tax obligations).

  • Protecting our rights and our users (for example in fraud prevention, security, dispute resolution).

6. Disclosure of your information
We may disclose your personal information:

  • To third-party service providers who assist us (for example payment processors, analytics providers, IT hosting providers).

  • To comply with legal obligations, a court order, regulatory authority request.

  • Where required for the purposes for which you provided it (for example event registration or donation facilitation).
    If we send your personal information overseas, we will take reasonable steps to ensure the overseas recipient handles it in a way that is consistent with the APPs.

7. Disclosure of non-personal or aggregated data
We may publish or share aggregated, de-identified data (for example visitor numbers, usage trends) which does not identify any individual. Such data is not ‘personal information’ under the Privacy Act.

8. Data quality and security
We take reasonable steps to ensure the personal information we hold is accurate, up-to-date and complete.

We use appropriate security measures (both technical and organisational) to protect your personal information from misuse, interference, loss and unauthorised access, modification or disclosure. Access to your personal information is restricted to those employees, contractors and third-party service providers who need to know it.
We will retain your personal information for as long as required for the purposes described in this policy and to comply with legal obligations. Once it is no longer needed, we will take reasonable steps to destroy or de-identify it.

9. Access and correction
You have the right to request access to the personal information we hold about you and to request that we correct or update it if it is inaccurate, incomplete or out-of-date. If you wish to access or correct your information, please contact us using the contact details above.
We will respond within a reasonable timeframe. We reserve the right to charge a reasonable fee for providing access, and we may refuse access in certain circumstances allowed by law.

10. Complaints
If you believe that we have breached the APPs or your privacy rights, you may contact us in writing at the address above and we will investigate your complaint. We will endeavour to respond within a reasonable time.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) or your relevant state/territory privacy regulator.

11. Cookies and tracking technologies
Our website uses cookies and similar technologies for the purposes of:

  • essential site functionality (e.g., security, login sessions);

  • analytics and site-performance measurement;

  • marketing and remarketing (where you have consented or where legally permissible).
    You can set your browser to refuse cookies or alert you when cookies are being sent. However, some features of our site may not function properly if you disable cookies.

12. Third-party links
Our website may include links to third-party websites or services. We are not responsible for the privacy practices or content of those sites. We recommend that you review the privacy policy of each site you visit.

13. Overseas transfers
If we disclose personal information to recipients overseas (for example for cloud-hosting, analytics or service-providers), we will take reasonable steps to ensure the overseas recipient handles your personal information in a way that is consistent with the APPs or that you have consented to the transfer.

14. Other important information

  • If we combine your personal information with other information such that the combined data no longer identifies you, the combined data is not treated as personal information under this policy.

  • We may update this Privacy Policy from time to time. When we do so, we will post the updated version on our website along with the “Last updated” date. We encourage you to review it periodically.

  • If you do not provide certain personal information, we may not be able to provide you with certain services (for example processing of a donation, delivery of a newsletter, or registration for an event).

15. Last updated
This policy was last updated on November 2025.